Returns & Exchanges

At Sanvi Jewels, we want you to be completely satisfied with your purchase. If your jewelry doesn't meet your expectations, we offer a seamless return and exchange process within 14 days of delivery.

1

Initiate Your Request

Log in to your account and navigate to your order history to select the items you wish to return or exchange.

2

Secure Packaging

Place the jewelry in its original branded box and ensure all authenticity certificates and tags are included before sealing the package.

3

Ship the Item

Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

4

Quality Inspection & Refund

Once our artisans verify the item's condition, we will process your refund or dispatch your new selection within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing